The Frost & Sullivan Global Leadership Forum adheres to the principles set forth in the Safe Harbor framework as established by the U.S. Department of Commerce regarding the collection, use, and retention of personally identifiable information provided to Frost & Sullivan from the European Union.

Commitment

Frost & Sullivan as an online data collection company focused on providing high quality data to the marketing research industry. We build and maintain large online Business Panels. You can be assured your privacy and the confidentiality of your information is our number one priority. All of the data that Frost & Sullivan collects in our research studies report as aggregate information, that is, information about groups - not individuals. Individual information is never reviewed or published, as it is irrelevant to the research conducted by our clients. All individual information provided is held strictly confidential.

The Information We Gather

Frost & Sullivan gathers personal information when individuals register to become member of our panels, after registration we ask panel members to provide us with more personal information so that we may invite them to appropriate surveys. To become a panel member, we ask that you fill out a registration survey that gathers some personal, general consumer and business information. We ask for your email address so that we can send you email invitations to participate in our upcoming surveys. The other information we gather, such as your name and employment status is for matching you with the appropriate marketing research projects. We ask you for this information as a means to see if you might qualify for particular projects. All email contact from Frost & Sullivan will be sent to your primary email address that you gave to us upon registration. If you become a panel member, your information (name, address, city, state, and Zip) is also used for the purposes of incentive fulfillment. When you receive a deposit in your account and wish to redeem it, this information is required so that we may send your check to the appropriate recipient address. From time to time, a third party may be used for issuing checks; your personally identifiable information will not be used for any other reason, but to mail you your check.

If you take a survey or provide us with personal information without being a member of our panel, the only personally identifiable information we will preserve is your email address. We do this so we may contact you if you have won a prize or are entitled to an incentive and to limit the number of times that you are eligible to take a survey. Unless you elect to become a member of the Frost & Sullivan panel, we will not contact you for any reason other than to notify you that you have won a prize or are eligible for an incentive. If you are entitled to a prize or an incentive, we will collect and maintain such personally identifiable information, as we are required to maintain or report by virtue of any law or regulation.

Use of This Information

Frost & Sullivan does not sell or transfer the personally indentifiable information collected about the members of its panels or the individuals that take surveys for us. Information which is personally indentifiable will only be transferred with your prior permission on a case by case basis. If you are a member of the Frost & Sullivan panel, your information is stored in our proprietary database so we may call upon it to determine which people match up with specific research studies. If we think your profile makes you a potential candidate for a study, we will email you an invitation to make you aware of this opportunity. From time to time Frost & Sullivan may use third-party software for email list management and email distribution. In such cases only a minimum amount of information is transferred to these third parties so as to enable them to perform specific functions on our behalf.

The Use of Cookies on Our Site

Our site uses cookies on the registration and survey forms for technical purposes only. We do not store or retain your cookie information in any way following the entry of these forms. Cookies are used only temporarily during the time you are actively completing a survey or filling out the registration forms. You always have the option to disable cookies while registering or completing a survey without affecting your participation. The only information we maintain in our database is the information you supplied when filling out the registration form. Upon registering, your IP address is collected but is done so in aggregate, we do not associate a member with his/her IP address. This information will never be released to a third party and is only used to match you with the appropriate surveys. Except as provised in our privacy policy, as amended from time to time, Frost & Sullivan will never disclose individually identifiable information without prior permission from you.

Member Services Area/Update, Correct, Delete Information

You may correct or update your membership information or delete your membership. If you are a Panel member and delete your membership, all your profile information will be permanently removed from our database. Please note that in some cases it may take two to three business days for your information to be completely removed from all of our records.

Opt-Out Policy

By becoming a Frost & Sullivan panel member, you agree to receive emails inviting you to participate in surveys that we feel may match your experiences and background. You also agree to the automatic establishment of your personal prize account. From time to time, we will also email newsletters to you to make you aware of new features or contests running on our site. You may update your registration information at any time. Please see Correct/Update Policy below.

Opt-out Procedure

As a member of the Frost & Sullivan Global Forum, you may opt-out (terminate your enrollment) at any time by simply contacting the following email address:

Kevin.fowler@frost.com

Notification of Changes

If there are ever any material changes in our privacy policy practices, you will be notified directly. We will take all possible measures to obtain your consent if the information we collect from you, the user, is going to be used in a different manner than stated at the time of registration. Any changes in our privacy statement will be posted 30 days prior to that change.

Security

Frost & Sullivan takes strict measures to ensure every aspect of your information is kept secure. Access to all personal information is restricted and limited to few key personnel. Our website security is reviewed on a monthly basis and can only be accessed via a strict password policy. Frost & Sullivan will never ask you for private information such as your credit card or social security numbers as a part of our research. We may be required by law to ask for your social security number to comply with reporting laws and regulations if you are the recipient of survey incentives. Your profile information is highly confidential and will be used only by Frost & Sullivan to email you concerning our studies, newsletters, winner notifications, and incentive redemptions

Links

From time to time we may offer visitors the ability to voluntarily link to other sites. Frost & Sullivan does not review, and is not responsible for, the content or effect of the privacy policies of these sites.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary to conform to the edicts of the law or to comply with a legal process served on our website.

Children's Privacy

Frost & Sullivan will not knowingly collect any information from any individual under the age of 13 without permission from his/her parents or legal guardian. Frost & Sullivan is in adherence to all COPPA rules and regulations.

Privacy Contact

Timothy F. Isely, Ph.D.
VP of Customer Research Operations
8935 W. John Cabot Road
Peoria, AZ 85382
Tim.isely@frost.com